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Northerner's US Shipping & Delivery
*Due to Martin Luther King Day and inclement weather across the country, shipments over the next week (January 17 - 24) may be impacted*
Once at the checkout, you can choose from a range of shipping providers based on how quickly you want your nicotine pouches to be delivered.
All processing, packing and dispatching of orders are done through our warehouse in Texas, so you can expect a timely delivery and reliable service. We currently ship to almost every state in the US* via FedEx, UPS and USPS.
*Unfortunately we cannot ship to Maine, Maryland, Louisiana, Vermont, Arkansas or Utah due to the nicotine/tobacco laws there. We've also had to temporarily suspend sales in California.
What is the Adult Signature Requirement?
The Adult Signature Requirement (ASR) is an important part of Northerner's shipping policy, ensuring the responsible delivery of our products in states where ASR is mandated. This means that someone aged 21 or older must be present at the delivery address to receive the parcel. A valid ID confirming your age must be shown, and a signature is required for the handover of the package.
During checkout, you’ll be informed if your order is subject to ASR.
To avoid any issues, please ensure that you have a valid ID ready when UPS or FedEx attempts delivery. Following this requirement helps us stay compliant with legal standards, and we appreciate your cooperation!
Available Delivery Options
FedEx 2nd day:
Delivery time: 2 business days
Tracking: Yes
Additional info: Available in all states (except for orders containing tobacco)
UPS Surepost:
Delivery time: 2-6 business days
Tracking: Yes
Additional info: Not available in states with Adult Signature Requirement or for orders containing tobacco
UPS Ground:
Delivery time: 1-5 business days
Tracking: Yes
Additional info: Available in all states
UPS Next Day Air:
Delivery time: Next business day
Tracking: Yes
Additional info: Available in all states
UPS 2nd Day Air:
Delivery time: 2 business days
Tracking: Yes
Additional info: Available in all states
USPS priority mail:
Delivery time: 2-5 business days
Tracking: Yes
Additional info: Not available in states with Adult Signature Requirement
- Some states require an adult signature on delivery in addition to age verification on site. You can find more information on this requirement here. For specific orders requiring an Adult Signature Requirement (ASR) upon delivery, our shipping carrier will attempt delivery three times. If unsuccessful, the package will be returned to us. Any reshipment will incur shipping costs.
- The shipping cost is always specified during checkout when placing an order. You can select a Shipping Option at the bottom left of the checkout page and view the cost in your Order Summary on the right. Please ensure you fill in your address details for the final shipping quot
- Due to certain state regulations governing the online sale of tobacco and nicotine products, we are unable to deliver to every state. If your state is not on the list, unfortunately, we cannot deliver to your location. You can find information about state regulations and shipping here.
- You will receive a shipping confirmation once your order has been dispatched from our warehouse. While we aim to ship all orders promptly, please note that it may take a day or two before you receive the shipping confirmation email. Our warehouse operates Monday to Friday, except for national public holidays.
- If you need to change your address, please contact our customer service team via phone here +1 (713) 997-3770 as soon as possible. We are able to fix minor errors with the originally provided shipping address. However, we are unable change the provided address to a new address.
- Here you can find information about our shipping providers and delivery times.
- Information about our shipping providers and estimated delivery times can be found here. More information can also be found when selecting your shipping preference at checkout. However, while orders placed before 2pm do have a greater chance of being shipped same day, we do require at least 24 hours for order processing before orders are shipped due to the volume of the orders received.
- Yes we do! You can find more information about guidelines and restrictions for delivering to military addresses here.