The Northerner Story

Welcome to Northerner, where our dedication to quality nicotine products has been our guiding spirit since 1998. What started in a small student flat has grown into a trusted name in the industry, built on a foundation of care for our customers and a commitment to excellence. 

Now, as part of Haypp Group, a consumer-driven e-commerce company with origins in Scandinavia that aims to drive real change in the industry, we continue to uphold these values and strive for innovation in our offerings.

In the early days, Frank Svandal transformed a humble kitchen table into a bustling fulfillment center, packing each order with care and fitting it into a backpack for trips to the local post office. This personal touch reflected a dedication to providing alternatives to traditional tobacco products and building meaningful connections with our customers.

As word spread and interest grew, our operation expanded beyond that kitchen table, yet our core values have remained constant. We continue to serve our customers with the same passion that marked our beginnings, making the choice for tobacco leaf-free nicotine a rewarding experience. 

While many online shops have come and gone, our steadfast commitment to you has been the cornerstone of our success. We take pride in understanding your needs and delivering with the same meticulous attention to detail that sparked our journey, ensuring a brighter, tobacco leaf-free future for all.

At Northerner, our mission is to empower you to make informed choices about your nicotine consumption through high-quality, tobacco leaf-free products. Up until recently we sold smokeless tobacco. Now, we provide enjoyable alternatives that cater to your lifestyle while upholding the highest safety and quality standards, all at competitive prices to ensure accessibility for our customers. We rigorously test all our nicotine pouches and ensure we only sell products that meet essential product and market standards. If a manufacturer does not agree to testing their products, we do not carry them on our website. 

Our community-focused approach is at the core of what we do. Through our blog, The Northerner, we offer educational resources and foster open communication, helping you feel confident in your choices. We take pride in making your shopping experience seamless and convenient, allowing you to easily explore our selection and find the right products for your needs.

Exceptional service tailored specifically for our US customers is our top priority. Each order is handled with care and attention, ensuring prompt and accurate delivery of our carefully curated selection of tobacco leaf-free nicotine products. We understand that it’s a personal journey, which is why we actively listen to your feedback and continuously strive to enhance your shopping experience.

Our focus encompasses three important factors: 

1. 1. Competitive pricing that reflects our commitment to quality;
   2. A diverse range of products carefully selected to meet the highest standards;
   3. A user-friendly shopping experience bolstered by streamlined shipping processes from our Texas warehouse.

This ensures a seamless transition to a tobacco leaf-free lifestyle, making your experience enjoyable. As part of our efforts to prevent youth access, we've implemented robust age verification measures to uphold a responsible and user-friendly shopping experience. This digital process ensures that products are sold only to adults aged 21 and above. Together, these measures reflect our dedication to your satisfaction and well-being. 

When you choose Northerner, you’re selecting a brand that puts you first. Here’s what sets us apart:

+ Quality Range: Enjoy a curated selection of smokeless, tobacco leaf-free options made specifically for US customers.

+ Commitment to Safety: We rigorously test all products to meet market standards for nicotine content and pH levels, ensuring quality and responsible sourcing. Our range is evaluated by NicoLeaks, and each newly-listed nicotine pouch product undergoes testing to confirm that it:

• • Contains under 20mg of nicotine per pouch
  • Has a pH level between 5.6 and 9.1, unless a risk assessment supports a different pH
  • Lab test reports are available for all products on our website, reinforcing our commitment to transparency and trust.

+ Fast Shipping: We understand when you order nicotine pouches, you want them ASAP. You can count on our reliable door-to-door shipping or trackable delivery options to a pick up point near you.

+ Expert Support: Our extensive knowledge ensures you can make informed decisions about tobacco leaf-free products, and our dedicated team is here to assist you whenever needed.

+ Community Focus: Get the resources you need to understand and learn more about the tobacco leaf-free lifestyle while joining a supportive community of like-minded nicotine pouch users.

Stay connected by subscribing to our newsletter and experience the Northerner difference. If you have any questions or feedback, we’re ready to listen and here to help. 

Email: hello-US@northerner.com

Telephone: 844 516 4699
Mon–Tues 10am - 8pm EDT Wed-Sat 10am - 1pm & 2pm- 6pm EDT Sunday - Closed

Explore our range of products featuring brands like ZYN, On!, Rogue and VELO. Your journey to a tobacco leaf-free lifestyle begins here, and together, we strive to be your trusted partner for all your nicotine needs.