Home / About us - Northerner

About Northerner

Northerner UK is your trusted source for a wide range of high-quality nicotine pouch products. Committed to customer satisfaction and responsible business practices, we proudly offer an extensive selection for adult consumers aged 18 and older.

The Northerner Story

Northerner UK is part of Haypp Group, a consumer-driven e-commerce company with the ability to drive real change in the industry. Haypp Group is spearheading the global transformation from smoking to healthier product alternatives.

With our origins in Scandinavia and extensive experience pioneering smoke-free markets, as well as our leadership in the e-commerce sector, we have expanded our vision to a global scale. We understand our customers' needs and desires, and shape our business with them in mind, always putting the consumer first.

We engage with customers daily to deeply understand their needs and behaviours, knowledge that sets us apart in the industry. Our vision to "Inspire healthier enjoyment for millions" will help consumers change harmful habits while increasing our global presence.

Society is demanding change in the tobacco and nicotine industry, and we believe our mission to "Inspire Healthier Enjoyment" is pivotal to driving that global transformation. Our success in Scandinavia and achievements entering new markets have positioned us uniquely to lead this change.

Why Northerner?

Northerner UK is more than just an online nicotine pouch store. We have been committed to delivering an exceptional customer experience by offering high-quality nicotine products, prioritising safety through our age verification process and product testing, and providing cost-saving benefits for over 25 years.

We Offer Convenience

We understand the importance of convenience and ease-of-purchase for our customers. To enhance your shopping experience, we offer many different delivery options from Royal Mail, InPost, DPD as well as priority packing options.
Our range of products are not only chosen with UK nicotine consumers in mind, we also have a UK-based warehouse - so you get your favourite nicotine pouches in no time. But what makes us different?

We Put Our Customers First

We always put the consumer first. We engage with our customers every day to understand their needs and desires, and we know them like no other actor in the industry. Our vision to “Inspire healthier enjoyment for millions” will help consumers change harmful habits, whilst simultaneously increasing our global presence. We also prioritise the safety and well-being of our customers. That is why we have implemented a robust digital age verification process to ensure that we only sell our products to adults aged 18 or above. By adhering to strict age verification protocols, we provide a secure and responsible shopping experience for our valued customers. This commitment helps us maintain a responsible approach to the sale and distribution of nicotine products in the UK.

We Set Industry Standards

Our mission at Northerner is to inspire healthier enjoyment. In order to inspire safer and healthier enjoyment, we test all our nicotine pouches and ensure we only sell products that meet specific product and market standards. This helps ensure sustainable quality and production of the products we offer and work with.
We have regulations in place on how much nicotine is in each pouch as well as the pH level for each pouch, and this is a standard that most well-established brands maintain too (in accordance with market and product standards). Our range is tested by NicoLeaks, and we only stock products that:

- Contain under 20mg of nicotine per pouch
- Have a pH level between 5.6 and 9.1 (unless a risk assessment of the final product is made which supports the pH used)

Our testing also looks at the ingredients and foreign substances which should be very low or non-existent in the products - you can also find the lab test reports for all our products on their website! While it is voluntary for manufacturers to have the testing done, if a manufacturer does not agree to testing their products, we do not carry them on our website.
With a dedication to responsible business practices and a passion for customer satisfaction, we strive to be your trusted partner for all your smokeless tobacco and nicotine product needs. Explore our extensive selection, experience the convenience of our shopping process, and enjoy the exceptional service that sets us apart in the industry.

We Offer a Quality Assortment

We understand that every individual has different preferences when it comes to smokeless tobacco. That's why we offer a wide range of products to cater to diverse tastes and preferences. No matter what kind of nicotine pouches you prefer, we have an extensive selection of different products to choose from. Our commitment to variety and choice ensures that you can find the product that best suits your needs - plus we offer competitive prices to make sure you get the products you like at the best prices. Shop all the top nicotine pouch brands, such as Nordic Spirit, ZYN, VELO and XQS on Northerner.

Get in Contact

Got questions? Reach out to us!
For product and order related questions, please contact our customer service team.
For issues with the site or other feedback, please email us at info@northerner.com.
For regulatory or media requests, please contact us via email at info@hayppgroup.com.